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MilliCare 2006 ReBrand 100 Winners > best of awards
Industry: Commercial Franchise - Below: Before Images, Rebrand Images, Summary, Credits


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Summary:

Challenge - The goal of rebranding MilliCare, a carpet and textile maintenance franchise, is to own healthy, sustainable “clean” in the typically mundane category of commercial cleaning. The market is fractured; the primary business challenge is apathy (why should I care?); and the maintenance service is delivered in absentia, at night when end users are not present.

Strategy - Brand strategies include:
- Elevate and project the experience of safe, healthy, and fun “clean” through memorable images and messages
- Develop modular components to allow targeted messaging to diverse market gatekeepers
- Identify communication channels direct to the in-absentia end-user.
- Leverage the global franchise and R&D resources of parent Milliken & Co. through a “network of knowledge.”

Result - A comprehensive rollout across all brand touchpoints — corporate identity, signage, print collateral, interactive exhibitions, PowerPoint presentations, website, product packaging, vehicles, and special promotions — was enthusiastically received and has significantly increased business opportunities.

Credits: MilliCare - www.millicare.com

Creative Firm: The Moderns - www.themoderns.com
Executive Creative Director and Brand Strategist: Janine James
Design Director: Kevin Szell
Writers: Alison Smith, Collin Bennion
Designers: Sara Mears, Richard Gordon-Smith
Photographers: Dylan Cross, Nathan Sayers (Green Clean book)
Publisher: Melcher Media (Green Clean Book)

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